Privacy Policy

1. About us

Food Union is a group of dairy and ice cream producing and managing companies located in European Union and other countries – Norway and Cyprus. Food Union group members are:

  • Rīgas piena kombināts AS, reg. No. 40003017441, Bauskas 180, Riga, Latvia
  • Valmieras piens AS, reg. No. 40003020475, Rigas 93, Valmiera, Latvia
  • Premia FFL AS, reg. No. 40003483493, Bauskas 180, Riga, Latvia
  • Food Union management SIA, reg. No. 40203010361, Bauskas 180, Riga, Latvia
  • Premia Tallinna Külmhoone AS, reg. No. 10030700, Betooni street 4, Lasnamae district, Tallinn city, Harju country, 11415, Estonia
  • Premia KPC AB, reg. No. 304045355, Taikos pr.96, Kaunas, 51179, Lithuania
  • Mejerigaarden A/S, reg. No. 37317314, Sennelsvej 1, 7700 Thisted, Denmark
  • Alpin 57 LUX S.A., reg. No. RO 5900631, City of Sebes, 46 Mihail Kogalniceanu Street, County of Alba, Romania
  • ISBJØRN Is AS, reg. No. 998767571, Vestre Lindhaugen 1, 5303, Follese, Norway ISBJØRN Is Holding AS, reg. No. 998560209, Slettebrekkdalen 11, 5303 Follese, Norway
  • Food Union Holding (CY) Company Limited (Cyprus), reg. No. HE 276546, 5, Themistokli Dervi str., Elenion Building, CY1066, Nicosia, Cyprus
  • Georface Ltd (Cyprus), reg. No. HE 336223, 5, Themistokli Dervi str., Elenion Building, CY1066, Nicosia, Cyprus

2. General information

We, Food Union, process certain information collected by our website (the “Website”) about individuals, such as your name, IP address, telephone number, e-mail address and information included in your messages received using a contact form or through hotline phone. All this information will be hereinafter called as “Personal data”.

We will not use Personal data for any purpose incompatible with the purposes outlined here or permitted by you or required by law.

Providing Personal data to us is voluntary. However, if you do not provide certain information (e.g. your e-mail address), we may not be able to accomplish some of the purposes outlined in this notice (e.g. giving feedback to your message – question, complaint or suggestion).

You are entitled to withdraw your consent of processing your Personal data at any time. Such withdrawal will not affect the lawfulness of Personal data processing based on consent given before its withdrawal.

In some cases, Food Union Companies may act as joint data controllers, however, in general, each Food Union Company is solely responsible for activities it performs towards its customers or other persons’ Personal data and activities of its third-party service providers. Other Companies shall not be held liable for these activities. The Companies, however, remain jointly liable in respect of common activities.

The Website and the Hotline service is maintained by Food Union member company located in European Union – Rīgas piena kombināts AS.

3. Purposes for processing the Personal data

We may use your Personal data in order to:

  • communicate with you: respond to your question or complaint, or provide additional information you have requested, or which you agreed to receive;
  • analyze our products, services, customer satisfaction, and the market;
  • execute competitions and promotions in some cases;
  • handle any legal or other disputes or claims

4. Legal basis for processing of Personal data

Your Personal data are processed on the basis of:

  • point (a) of Article 6(1) of the General Data Protection Regulation (“GDPR”) (your consent); and
  • point (f) of Article 6(1) of the GDPR (our legitimate interests).

Our legitimate interests are development of our products and services, ensuring compliance with our internal regulations and legal acts, promotion of our products and protection of Food union group and each Company’s reputation.


5. Recipients of Personal data

Your Personal data will be forwarded to the appropriate Food Union group company if the message is addressed to that company or if it applies to products or services of that company.

Your Personal data will be shared with third-party service providers (e.g. call centre services, information technology services, e-mail delivery services, legal advisory and other services). These third parties will be supplied with or will have access to Personal data for the purpose of providing these services to us. These third parties provide services based on written agreement.

6. Personal data storage

Your Personal Data will be stored only as long as necessary for the purposes mentioned above. If a judicial action is initiated, the Personal data may be stored until the end of such action, including any potential periods for appeal, and will then be deleted. If the legal acts require mandatory storage of your data, we will follow the respective rules.

7. Requests, questions and complaints

To request access, corrections, erasure, restriction of processing, object to processing of your Personal data, or raise other concerns about handling of your Personal data, you may make a request to the Company by writing an e-mail to e-mail address: [email protected].

You may also raise complaints about the handling of your Personal data to a Data Protection Supervisory Authority.

8. Cookies

This website uses cookies. Cookies are widely used to allow websites to operate better and more efficiently.

A cookie is a small piece of information that is sent to your computer or other device (such as a mobile phone) when you visit a particular website and is stored in your browser.

Cookies ensure full functioning of websites, preservation of settings during and between visits of the website, fast and secure operation of the website, constant improvement of the website for ease of use.

You can find more information about cookies and how to manage or delete them at

This site stores cookies to record the language selected by the user. Without these cookies, normal and user-friendly operation of the website is not possible. The website also stores cookies for analytical purposes, i.e. the website stores anonymized data about website visits. These cookies are necessary for the normal operation of the website. Without the absolutely necessary cookies, the functional services on the website cannot exist and the website cannot function properly.

The cookies used on the website do not collect information for marketing purposes or to remember where you have been online. They are anonymous.